DIRECTV vs. DISH

DirectTV is the only service provider that I will ever use for television. They had the best tech support. They actually help you out in a timely manner and they are extremely helpful. The prices that they provide are great with the promotions that they offer and the last set off equipment that I had lasted for years. DirectTV has the best channels and they are often showing samples of Showtime and HBO and other movie channels for free so that the customers can try them out for a few days and see if they like them. The channels that they offer for the packages are amazing! Other providers offer the same service and they have a bunch of random boring channels that no one watches, but not directTV. They have channels that offer different types of shows and even channels from other countries! Overall they are an excellent company and they are definitely worth what you pay for!

I’ve actually had both Directv and Dish, and now that between the two I prefer Directv. I think the plans are better, and that I am able to get a decent package, which includes DVR, and it’s not too expensive.

Always had outages and they always took a while to fix them.

Service was poor and went out everytime it rained. Customer service did not help. Got tired of it and switched to cable.

I really like their sports packages. Nfl is great and not expensive

GREATSERVICEWELLWORTHTHEMONEY

Overall good service. However, the lack of a good on demand option makes satellite an inferior choice to cable. Would only get again if I was in an area where cable was not available; or if price was significantly cheaper.

I think that Dish is the best value for the money. We have had their service for four years and have always been pleased.
I occasionally think of switching to a different provider but in the long run Dish still turns out to be the best value for the services provided.

I wouldn’t recommend anyone to get DirecTV, some of the agents I work along side with don’t even have the services. We feel bad for the customers who get multiple bills, calls, texts or e-mails about a balance on there account. DTV brings up PPV charges from past years that have been stored to the access card. Instead of retrieving them every 3-6 months. They debit customers cards without notice. Also don’t send out recovery kits on time. It’s ashame how they treat there employees and customers. Heck we even hate customers have to call in cursing at us. Its not use calling its the computer calling. Please don’t think we have it made working for DTV we catch hell because the customers call in complaining about there bill. We hardly can’t remove charges according to policies. (our hands are tied) The supervisors are never available for the employees when we get a supervisor call, it’s always they will call back. And they expect use to go above and beyond for the company when were not seeing improvement in our system, the IVR or our check.. WE’RE UNDER PAID!! So if you get a customer representative who is willing to let you disconnect your services you should be glad however not all of us are rude I’ve had people curse me out and people will call back to apologize. Speaking for myself were only doing our job and it’s a lot of pressure on use doing the job we have to project a certain number.

I have had DirecTv for almost 2 1/2 years now. The service is really reliable which is the best thing about the service. The prices are pretty steep after you have been a customer for a while but they are willing to work with you if you have to be late with paying a bill. I was a Dish subscriber for years and overall DirecTv is much better in my opinion. Upside is the service and reliability and downside is price.