DIRECTV vs. DISH

I just got dish network after having directv and i should have made the switch a long time ago. I have HD DVR in my livingroom and the equipment is so much faster. directv was slow on response time with the dvr. even the programming guide on poping up and flipping through it easy so much fast. directv had such a drag in time. it would sometimes take at 30 sec and a few times a min for the guide to load. I just got fed up with directv. So i think if your thinking of changing and staying with satellite then dish would be a great choice.

I like the programming of Dish Network. Unfortunately their hardware is second rate. The 622 is garbage. I’ve been through 3 of them in the last year. I asked to upgrade to the 722. They said I could, but they couldn’t promise I would get a 722 and might still get a 622. Thank goodness it would only cost a $100. (I actually asked the guy if he was kidding me). Why on earth would things cost more as an existing customer with no contract left. I’ll leave before I’ll pay. Doesn’t seem to make any sense. I suppose if I leave and come back, their statistics of new customers might look better??

DirectTV, for the most part, was a rock solid service as long as we had it. The problem arose when HD jumped into the picture and we got our first HDTV. I called DirectTV and told them I wanted to get into some HD packages, only the basic local channels if possible and something that compared to Comcast’s HD package, which was currently USD $30 (three years ago).

DirectTV could not help me, they told me they could not match any package for $30. I told them if they did not find a package for $30 to $40 I was gone. I even stressed that I’d rather stay with them for $40 extra than switch to comcast (as I’d have to buy a new Tivo, hardware, etc. anyway). I said, “can you help me?” Every rep I talked to gave a straight answer, “no.”

So I jumped to comcast. Not even a week after the comcast install DirectTV started calling and telling me to come back. I got (and still get) DirectTV junk mail and “we want you back” messages saying they can help me. They call and tell me they can fit me into a $30 package. I told them they had the chance, but I bought all new hardware for comcast.

Three years later, I just signed up for Dish Network (they come to install in three hours). Comcast blows, channel 704 (HD channel 4) doesn’t even come in anymore and they promised me Nickalodeon when I signed up and then took it out of my package 2 days later saying, “sorry, we changed our packages.” I’ve never got over that.

Dish Network sold me a package for $40 for 38 channels of HD with two DVR’s for the first year, $55 every other year. I’ve decided $55 is worth the price at this point.

DirectTV sales support is useless, stupid and ignorant. I pleaded with them to set me up with a package and they left me high and dry. Then, spend tons of marketing money trying to get me back, how is that efficient? If they just listened to me the first four times I called asking to get into a $30-$40 package and help keep a customer, I’d still be there today I bet.

Oh well, time to try Dish.

It has been a few years since I have had DIRECTV. I recently signed up again. The package I got gave me free HD for life. HD is awesome and they keep adding more HD channels. The guide has improved. Now the channels that I don’t get appear slightly grayed out with is very helpful. The best part about it, and the reason I with with DIRECTV is because of the whole-home DVR. I’ve got the main DVR in our family room, but now we can watch our recorded shows in our bedroom after putting kids to bed. Very cool!

awsome hd great customer service great happy to be there cusomers

dish net the best out there our csr are well trained. and for everyone out there if you are having tech issues the service plan is what you need to request at this time if this the first time tht you are addind the services plan and you need a tech you only need to pay the 6 dollars as a monthly fee and your first tech visit is free, and the reason that there is a fee think about it as if you are leasing a automotive you would be responsibel for any up keep of the vehicule becuase you are leasing it it is the same with our recivers dish is were to be when it comes to sat tv, this is gus ill be back to inform of any promos availabel to the general ppublic

Having been a customer of both companies (Dish Network & DirectTv) I have found I keep returning to Dish Network. Dish is consistent with their prices and upfront about all of their promotions.

DirectTv will have a cheaper promotion, but with all of the hidden fees and commitments it always turns out to be a much more costly choice in the long run. Signal loss also seemed to plague me as a customer when I was DirectTv and I can’t say the same for Dish… with the four years of service I have enjoyed at Dish Network, I can only recall one storm that managed to cause signal loss.

Prices, service, polite service (on the phone and during the install) I have to say it’s not hard to stay loyal to Dish Network.

best dish comp. we had it for almost 10years and loveing it

So, when we bought Dish Network, they said that the satellite would only go out during REALLY bad storms, or if it was completely burried in snow. Well, everytime there is a very small storm it will go out and won’t go back on until the storm passes. This is both annoying and dangerous. What would happen if there was a tornado? The only way to find out is on the TV or computer, which cannot be accessed from in the basement, we only have a TV down there, and it won’t work if there is any type of a storm. Save yourself the annoyance and DON’T get Dish Network

I switched over when a salesman came by, but I don’t like that I can’t watch a show while recording like I could with dishnet. I will trade back so I can watch live tv AND record at the same time.