DIRECTV vs. DISH

Consistently use junker receivers and takes 3 to 4 days for replacement
Undercompensate for faulty products
Hammer satellites through clay sewer pipes (knowingly so)
Save non-account holders credit card info for future uses (termination, late payments and fees, etc)

This is the absolute worst company I have ever had to deal with, and I am not even an accountholder! My boyfriend took on the responsibility of having the Dish at our house. The account was in his name, and ONLY his name. First off, while we had the Dish, we had to get it replaced THREE times because their receivers are junk.. Therefore, we always had to pay for insurance because because they always broke. This replacement takes 3 days to get there. It sucks not having a single tv in the house (like during baseball season) and the only way they try to compensate is to offer more products at a discounted rate. After having to replace the receiver the 3rd time, extra products was not an option. All I wanted was to terminate the contract and go with a more reliable company, but I imagine their horrible service is why the termination fee is so hefty. I dealt with the issues, and eventually my boyfriend and I split and he moved out. Left the box (which I returned). A couple months later there was a $140 termination fee on my credit card (they saved the info when I made a payment a year prior). I called them to dispute this and they refused to fix it because “the contract” that was in HIS name, stated that they could save credit numbers and use them when necessary. You know, that 1000-something page contract that you don’t see when you sign for the installation. So, not only did I have to pay $140 for the termination fee for someone elses account, but I also had to fight with my sewer system for 2 weeks before finding out that the installer had stuck the receiver in the middle of my CLAY sewer line in the backyard (the area was marked, the pipe is over 6” in diameter, the man knew). So, even when I thought I was done fighting the neverending battle with the worst company ever, a collection agency calls my ex and tries to collect the same termination fee that they charged by credit card.. and told him they reversed the transaction. They didn’t. So before you think about going with the Dish Network, please reconsider because it will be a huge headache the entire time you have them, and possibly even after you finally get rid of them. and also, don’t try contacting them after the account is closed. They will send you to an automated system and you can’t get past the “account or phone number” info.

I am with the DISH network and am getting tired of seeing that almost every channel I watch, there is an ERECTILE dysfunction commercial (Cialis etc.)

Was watching the news with David Muir and there were two (2) ERECTILE commercials during a thirty minute show. If DISH keeps this up, I will be switching to another provider.

Overall good service. However, the lack of a good on demand option makes satellite an inferior choice to cable. Would only get again if I was in an area where cable was not available; or if price was significantly cheaper.

I think that Dish is the best value for the money. We have had their service for four years and have always been pleased.
I occasionally think of switching to a different provider but in the long run Dish still turns out to be the best value for the services provided.

I would highly recommend the DISH experience. They are very knowledgeable if you need to call them with a technical question, and very patient in walking you through what you need to do. They also appear to have very simple fixes for things that might go wrong. I fully support DISH.

I was not really thrilled with Dish Network. Trying to talk with somone through their customer service was horrible. They could never really understand what I was trying to say and I thought their prices were a little high. Overall I would not go back to them.

I was a long time Dish Network subscriber because for the longest time they were the only satellite provider in my area. The equipment is good but their pricing always seemed on the high side and the customer service was just plain bad. They often had billing over charges and I would have to call and fight to get them removed while someone reading from a script would always ask if someone else in the house ordered a show, I live alone.

If Dish is the only thing available they are better than nothing but I would go with Direct TV any day over Dish.

An okay alternative to cable but not really much special – the dish is a little reliable than cable IMO.

the bill is a little high..and they always have promotions for new customers,how about some for the ones who pay top dollar every month and continue to be a customer.

Any storm that is not even that major causes the service to go out…Then the channel that has great shows like “Breaking Bad” and many others was gone because this company could not work out another deal with them, even though Direct TV did…