The service has been fairly good. Picture quality is great and you get a lot of channels. I don’t like having to deal with customer support, though. The DVR works really well, except on-demand is really hard to navigate. Overall I’m satisfied with the service.
I think DirectTV is over priced for the poor quality of service that we receive.
Directv is a okay service. The tv side of it is perfectly fine, it is there handling of problems that is bad. I live in a very windy area, so the dish gets moved around by the wind a lot, and sometimes needs to be repositioned. I would do it myself if I knew where they are supposed to point, but I don’t. Directv charges the cutsomer $50.00!!! for them to reposition the dish, when it is most likely their fault for not fastening it tight enough.
Overall I had good experience with DirecTV. Signal quality/picture were usually good. One of the big downsides of satellite is that it often will not work during severe weather. Coming from cable this can be frustrating. When the weather is bad outside is exactly when you want to sit inside and watch TV, but sometimes you can’t! This is not the fault of DirecTV, but is just something you will deal with if you have satellite TV regardless of provider.
service was just ok bad when it rained or snowed, calling was not
Really great service with the occasional hiccup but really fantastic quality!
I like Directv, and the picture quality is amazing. The only thing I wish they would change is that to get OnDemand you need a HD DVR receiver. I don’t have that receiver so I can not get OnDemand. Customer service never told me that either when I set up service.
So far nothing to complain about. A relief from other providers.
I’ve had directv for nearly a year and a half now and have yet to have a problem with their service. Whenever I have called to switch my programming I am treated very kindly by their customer service representatives. I would recommend directv to anyone considering between them and Dish network.
I have been with Directv for about three years and I have been very satisfied. They are always offering free trials of movie channels and the customer service is always helpful.